/* The website inbox is independent of CRM and follows the same SPO palette. */
.site-chat{font-family:Inter,Arial,sans-serif;color:var(--ink,#202a23)}
.chat-launcher{position:fixed;right:24px;bottom:24px;z-index:42;display:flex;align-items:center;gap:12px;min-height:52px;padding:13px 19px;border:1px solid #536054;border-top:2px solid var(--orange,#bd410a);border-radius:4px;background:var(--forest,#202a23);color:#fff;font:500 14px/1.4 Inter,Arial,sans-serif;box-shadow:0 5px 24px #111a1724;cursor:pointer}
.chat-launcher[hidden]{display:none}.chat-launcher svg{width:21px;height:21px}.chat-launcher:hover{background:#334239}
.chat-panel{position:fixed;inset:auto 24px calc(24px + var(--chat-keyboard,0px)) auto;margin:0;z-index:43;width:400px;max-width:calc(100vw - 32px);height:560px;max-height:calc(var(--chat-vh,100dvh) - 32px);padding:0;border:1px solid var(--line,#d6ddd5);border-radius:8px;background:var(--paper,#f5f5f0);color:var(--ink,#202a23);box-shadow:0 12px 55px #111a1738;overflow:auto}
.chat-panel[open]{display:flex;flex-direction:column}.chat-panel *{box-sizing:border-box}.chat-panel button,.chat-panel textarea{font:inherit}
.chat-heading{display:flex;gap:12px;align-items:center;padding:18px 18px 16px;border-top:3px solid var(--orange,#bd410a);border-bottom:1px solid var(--line,#d6ddd5);flex:none}
.chat-heading img{flex:none}.chat-heading h2{font-size:17px;line-height:1.3;font-weight:600;letter-spacing:-.3px;margin:0}.chat-heading p{font-size:11px;line-height:1.5;color:var(--muted,#637066);margin:5px 0 0}
.chat-close{display:grid;place-items:center;margin-left:auto;width:40px;height:40px;flex:none;border:0;background:transparent;color:inherit;font-size:28px!important;cursor:pointer;border-radius:4px}.chat-close:hover{background:#202a230a}
.chat-body{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;padding:18px;scrollbar-width:thin}.chat-intro{font-size:18px;font-weight:500;line-height:1.4;text-align:center;color:var(--ink,#202a23);margin:48px 0 20px}.chat-intro span{display:block;margin-top:10px;font-size:13px;font-weight:400;line-height:1.6;color:var(--muted,#637066)}.chat-messages{display:flex;flex-direction:column;gap:14px}
.chat-message{max-width:92%;align-self:flex-start;font-size:13px;line-height:1.65;padding:11px 13px;background:white;border:1px solid var(--line,#d6ddd5);border-radius:2px 8px 8px 8px;overflow-wrap:anywhere}.chat-message--visitor{align-self:flex-end;background:#e9eee7;border-color:#d4ded0;border-radius:8px 2px 8px 8px}.chat-message p{white-space:pre-wrap;margin:4px 0 0}.chat-message small{display:block;font-size:10px;line-height:1.4;color:var(--muted,#637066)}
.chat-notice{font-size:12px;line-height:1.6;margin:0;padding:0 18px 12px;color:var(--muted,#637066);flex:none}.chat-notice:empty{padding:0}.chat-notice[data-error=true]{color:#a3320d}
.chat-compose{padding:14px 18px 12px;border-top:1px solid var(--line,#d6ddd5);flex:none}.chat-compose label{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.chat-compose textarea{display:block;width:100%;max-height:120px;min-height:64px;resize:vertical;padding:10px 12px;background:white;color:inherit;border:1px solid #9aa79b;border-radius:4px;line-height:1.5;font-size:14px}.chat-compose textarea:focus{outline:2px solid var(--orange,#bd410a);outline-offset:2px}.chat-compose-bottom{display:flex;gap:12px;align-items:center;justify-content:flex-end;margin-top:10px}
.chat-send{display:flex;gap:20px;align-items:center;justify-content:center;min-height:42px;padding:10px 14px;border:0;border-radius:3px;background:var(--orange,#bd410a);color:white;cursor:pointer;font-size:12px!important}.chat-send:disabled{opacity:.5;cursor:default}.chat-footer{display:flex;flex:none;flex-wrap:wrap;gap:8px 20px;padding:0 18px 16px;font-size:12px;line-height:1.55;color:var(--muted,#637066)}.chat-footer[hidden]{display:none}.chat-footer a{padding:6px 0;border-bottom:1px solid var(--line,#d6ddd5);color:var(--ink,#202a23);font-size:12px}.chat-footer a:hover{color:var(--orange,#bd410a)}
.request-trap{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}
@media(max-width:650px){.chat-launcher{right:16px;bottom:calc(16px + env(safe-area-inset-bottom));min-height:48px;font-size:13px;padding:12px 16px}.chat-panel{right:12px;bottom:calc(12px + var(--chat-keyboard,0px));width:calc(100vw - 24px);max-width:none;max-height:calc(var(--chat-vh,100dvh) - 24px)}.chat-heading{padding:12px 14px}.chat-body{padding:14px}.chat-compose{padding:12px 14px 10px}.chat-compose textarea{font-size:16px}.chat-footer{padding:0 14px 12px}.chat-notice{padding-inline:14px}}
@media(max-height:550px){.chat-intro{display:none}.chat-heading{padding-block:8px}.chat-compose textarea{min-height:48px;height:48px}.chat-footer{padding-bottom:7px}.chat-compose{padding-block:8px}}
@media(prefers-reduced-motion:reduce){.chat-body{scroll-behavior:auto}}